Lifeline Language Services has been providing outstandingly user-friendly language services to the public sector since 1990. With long-established clients in Local Authorities, NHS PCT's, Housing Associations, Education, the Police and Immigration services, Courts and more, we're well placed to resolve your language issues reliably, cost-effectively and professionally.
We're a one-stop shop, providing translation, interpreting, and typesetting in over 150 languages, and supporting most of these in transcription, subtitling and voiceover. We're also leading providers of BSL interpreting and Braille transcription.
And for your peace of mind, Lifeline Language Services are Corporate Members of the Institute of Translation and Interpreting (ITI) and Members of the Association of Translation Companies (ATC). Our MD is also a Full Member of the Institute of Linguists.

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The complete, user-friendly language services toolbox for the Public Sector

UK Freefone 0800 783 4678

email ... our user-friendly language services at people@lifelinelanguageservices.co.uk

UK Freefax 0800 328 4149

	Lifeline Language Services has been supporting the public sector's language needs since 1990. We now work with NHS PCTs, Local Authorities, Housing Associations, the Police and legal services, Social Services, and more - from St Ives to Aberdeen and beyond.
	Our global partner base and local knowledge allow us to provide an almost uniquely comprehensive service. From concept to delivery - if you want language, you want us.
	Lifeline Language Services is a professional, helpful and and user-friendly one-stop shop for all your language needs, allowing you to offer your customers a comprehensive end-to-end language facility. Services include: Translation - including Braille - of information, bulletins, advertisements, newsletters... Typesetting into your community's languages of brochures, flyers, posters, handouts... Interpreting - including British Sign Language ("BSL") - for meetings, counselling, community groups... Transcription, and translation if needed, of meetings, investigations and discussion groups - an accurate record in the languages your community needs. Voiceover or subtitling of key information, distributed on webcast, video or DVD to your customers. Because this all comes from the same provider, it's joined-up - language and terminology is consistent and accurate, translation and interpreting service provision is integrated, and presentation is consistent and excellent. And because it's from us, it's on-time and affordable.
	What are the benefits of using a full-service language provider like Lifeline? Firstly, we're a language Company - not just an agency. This means we translate and proof-read in-house (we don't simply sub-contract) , and our dedicated professional in-house team manage every aspect of a project, assisted by our unique database system. Pre-translation we review the content to resolve any ambiguities or errors in the source. During translation we support, advise and manage the translators to ensure the highest translation standard, and on-time delivery. Pre-delivery the translation is 100% reviewed, and fully-formatted to a standard as good as, and often better than, the original. And exactly the same care goes into interpreting assignments, voice over projects, typesetting... Secondly our experience - because language in the established UK communities is different - it's constantly evolving. In established communities vocabulary has changed extensively to use many English words, while written fluency is declining as exposure to English media increases. If you wish to communicate effectively with an established UK community, your choice of translator needs to be made with care; recognising the influence of UK residency on vocabulary and fluency. For example, all too often language providers simply have Urdu translation done by a translator in Pakistan, meaning the translation - while probably accurate - will be of limited usability in the UK. Lifeline Language Services has developed close links with our local community, with access to excellent linguists within that (including qualified legal practitioners) able to translate appropriately for your community. Just one way Lifeline's experience & connections can help.
	Our main services are outlined below, but if you don't see what you need - - please ask!

	TRANSLATION: We provide over 150 languages, including non-English combinations and Braille, across a wide range of topics. Specialisms include Environmental, Health & Safety, Logistics, Insurance, Medical, Technical and IT. We can work in almost every available format, including PDF, websites, Quark, Visio, InDesign and Illustrator. Translations can be Certified or Notarised, and we also have a Spanish Government approved Sworn Translator in-house. Our main TRANSLATION webpage is here. "This is a fantastic and professional service that responds immediately to our business needs and the needs of our customers" - Bridget Lloyd, Boston Mayflower Ltd [Housing Association]
	INTERPRETING: We provide qualified DPSI interpreters in most languages, including British Sign Language - BSL - anywhere in the UK, and also offer a full Conference Interpreting service. Regular public sector clients include courts, hospitals, social services and housing associations. Our main INTERPRETING webpage is here “In the 6 years Lifeline have been working with us they have consistently proven a reliable and professional supplier. We have never experienced a single problem in over 100 assignments, and my users have always been pleased with the standard of interpreting provided" - Sandy Cribb, Southport & Ormskirk NHS Trust "Your company always provides a fantastic service!" - Stephanie Reece, Remploy
	VOICE OVER & SUBTITLING: Video is increasingly used for public sector communication. We provide voice over and subtitling services from professional linguists, great voices and expert studios in most formats allowing you to put streaming multilingual communication on your website, or put your message out on DVD or VHS cassette. Our main VOICE OVER & SUBTITLING webpage, which includes downloadable Really Helpful Friendly Guides to obtaining the best product, is here. "We have found Lifeline Language Services to be friendly, fast and efficient. They stick to our tight deadlines, and deliver a quality result on time and to budget. The translations are accurate and the voiceover standard excellent!" - Chris Hall, Hallmark Productions
	TRANSCRIPTION: With mother-tongue transcribers available in most languages we provide audio transcription from tape or audio file, including if required certification and/or translation, to clients worldwide. Our main TRANSCRIPTION webpage is here. "In all my dealings with yourselves, I found your transcripts to be of a consistent high quality and the service to be very efficient and professional, at the same time though the personal touch is very evident and I have always found you to be very approachable, friendly and helpful" - Janet Luxton, Craven District Council
	TYPESETTING: Translated versions don't always have to be the poor relation of the English original! Working in both Mac and PC formats in most standard packages including Quark, InDesign, and Illustrator we provide perfectly laid-out press-ready translation of newsletters, proposals, posters, magazines and more. You design the English original for impact - wouldn't it be great to retain that full impact in the translated versions? Our main TYPESETTING webpage is here. "Not only has their ability to set text in non-western languages... been a godsend, but their reliability, speed and knowledge of the production process has enabled them to act as a seamless extension to our own creative department. Projects that used to be daunting... are now straightforward." - Wayne Mohammed, Tonic Creative
	LEGAL & COURT SERVICES: We are well-established providers of language services, primarily certified translation and/or transcription and DPSI interpreting, to the police and courts, and to a large number of legal practices and Government bodies. Our main LEGAL & COURT webpage is here.
	If you'd like to discuss our performance with an existing client, Mr. Simon Cousins, Equalities Officer at St Helens Council with whom we've been working for 4 years or so, has kindly allowed us to put his details here and would be happy to hear from you; he can be reached on 01744 456 593. Thank you Simon!

Lifeline Language Services is a well-established and respected provider of language services to Public and Private sectors. With over 3,500 language partners on our database supporting over 150 languages in most current formats, we're well placed to enable you to deliver the highest standard of language support to your community and users. Providing translation, interpreting, voice over, typesetting and more, you'll see from our referees above that when it comes to language provision, we really do know what we're doing - and really are user-friendly! Why not   get in touch with our helpful language services at people@lifelinelanguageservices.co.uk to discuss your requirements, or just give us a call on Freefone 0800 783 4678. We look forward to working with you!