User-friendly public sector translation and interpreting services since 1990. Serving Local Authorities, PCT's, Housing Associations, Education, Police, leading Charities, Courts, and more, Lifeline Language Services are superbly positioned to support your non-English speaking public sector service users reliably, cost-effectively and professionally.
Lifeline Language Services is a one-stop shop, providing translation, interpreting - particularly public sector interpreting - and typesetting in over 150 languages, and supporting most of these in transcription, subtitling and voiceover. We're also leading public sector providers of BSL interpreting and Braille transcription.
Lifeline Language Services are Corporate Members of the Institute of Translation and Interpreting (ITI) and Members of the UK Association of Translation Companies (ATC). Our MD is also a Full Member of the Institute of Linguists and of the ITI.

Public sector translation services and interpreting services since 1990

Language Translation

Lifeline Language Services has been delivering respected public sector translation and interpreting services since 1990. We work with NHS PCTs, Local Authorities, Charities, Housing Associations, the Police and legal services, Social Services and many more across the UK.
Our global partner base, UK-wide public sector interpreter network and local knowledge, coupled with an exceptional skillset and remarkable attention to detail, allow us to provide an almost uniquely comprehensive and user-friendly service, including:
Translation in over 150 languages - including Braille - of information, bulletins, advertisements, newsletters...
Interpreting - particularly public sector interpreting, including British Sign Language ("BSL") - for meetings, interviews, community groups...
Multilingual Typesetting into your community's languages of brochures, flyers, posters, handouts...
Transcription, and translation if needed, of meetings, investigations and discussion groups - an accurate record in the languages your community needs.
Voiceover or subtitling of information for distribution on webcast or DVD to your service users.

Language Translation
  • I can get some languages or services cheaper from different places - why use a full-service language provider like Lifeline?
    Many reasons. Firstly, we're a language Company - not just an agency, so we translate and proof-read in-house, instead of just sub-contracting like most agencies (and surprisingly many "Companies", who frankly should know better...). Our professional in-house team of qualified linguists, supported by our unique database, manage every aspect of a project - something else you won't get from agencies, or many Companies.
    Secondly, because everything's from the same provider, it's joined-up - language and terminology are consistent and accurate, translation and interpreting services are integrated and presentation and quality is consistently excellent. Professional qualification also means we can Certify and Notarize for legal use. And because it comes from us, it's on-time and affordable.
    Thirdly, we're experienced - we know for example that language in established UK communities evolves constantly, with vocabulary now embodying many English words. To communicate effectively you need a translator familiar with UK language influences. Many agencies simply buy cheap Urdu translation from Pakistan, meaning the translation, while it may well be accurate, uses educated Urdu beyond the comprehension of most UK Urdu residents. To overcome this Lifeline has close links with our own communities and access to excellent linguists within these (including qualified professionals) able to translate and review for the UK. Just one way Lifeline's experience makes the difference.
    Fourthly, we're capable - language and format for translation, or location for interpreting, present us with few problems - but we're also straight - we won't promise the moon then let you down.
  • OK, point made... So what can Lifeline do for us?
    Our main services are below, but if you don't see what you need - please ask!

    TRANSLATION: We translate over 150 languages, including non-English combinations and Braille. We can work in almost every format, including PDF, websites, Quark, Visio, InDesign and Illustrator. Translations can be Certified, Notarised, or sworn, and Affidavits are available.
    Added value includes review pre-translation to resolve source ambiguities or errors; translator support during translation with advice and query resolution; and 100% translation review, with full formatting to a standard as good as, and often better than, the original.
    Our main translation webpage is here.
    "This is a fantastic and professional service that responds immediately to our business needs and the needs of our customers"

    Boston Mayflower Ltd [Housing Association]


    INTERPRETING: We provide qualified DPSI face-to-face interpreters in most languages - including British Sign Language (BSL) UK-wide. Regular public sector clients include courts, hospitals, social services and housing associations. We also offer a complete conference interpreting solution, handling venue, equipment and interpreters.
    Our main interpreting webpage is here.
    "In the 6 years Lifeline have been working with us they have consistently proven a reliable and professional supplier. We have never experienced a single problem ... and my users have always been pleased with the standard of interpreting provided"

    Southport & Ormskirk NHS Trust

    "Your company always provides a fantastic service!"

    Remploy


    VOICE OVER & SUBTITLING: Video is increasingly preferred for public sector communication. We provide voice over and subtitling services from professional linguists, great voices and expert studios in most formats giving you the flexibility to deliver multilingual communication via webstreaming, DVD or as CD or audio cassette.
    Our main VOICE OVER & SUBTITLING webpage is here, and includes downloadable Really Helpful Friendly Guides to obtaining the best product.
    "We have found Lifeline Language Services to be friendly, fast and efficient. They stick to our tight deadlines, and deliver a quality result on time and to budget. The translations are accurate and the voiceover standard excellent!"

    Hallmark Productions


    TRANSCRIPTION: With mother-tongue transcribers available in most languages we provide audio transcription from tape or audio file, including if required certification and/or translation, to clients worldwide. Transcription can also be Certified or Notarised.
    Our main TRANSCRIPTION webpage is here.
    "I found your transcripts to be of a consistent high quality and the service to be very efficient and professional... very approachable, friendly and helpful"

    Craven District Council


    TYPESETTING: Translated versions often look like the poor relation of the English original - it looks and feels cheap, and by losing much of the visual impact the message is diluted or lost. It doesn't have to be like that... working in both Mac and PC formats in most standard packages including Quark, InDesign, and Illustrator we provide perfectly laid-out press-ready translation of leaflets, posters, and other communication.
    Our main TYPESETTING webpage is here.
    "Not only has their ability to set text in non-western languages... been a godsend, but their reliability, speed and knowledge of the production process has enabled them to act as a seamless extension to our own creative department. Projects that used to be daunting... are now straightforward."

    Tonic Creative


    LEGAL & COURT SERVICES: We are well-established providers of language services to many legal practices and Government bodies, primarily delivering certified translation and/or transcription and DPSI interpreting.
    Our main LEGAL & COURT webpage is here.

    ENVIRONMENT, HEALTH & SAFETY: With more and more non-English residents and public sector workers, correct provision of accurate EHS information is more critical than ever, and with 4 years hands-on industrial EHS management in-house we possess an outstanding level of EHS knowledge. This critical area is far too easy to translate badly, and often is - our highly experienced safe and secure language solution provides the safe environment your service users need.
    Our main ENVIRONMENT, HEALTH & SAFETY page is here.
  • How do I know Lifeline is any good?
    Well, we've been growing for over 21 years so we must have something going for us! But if you'd like to discuss our performance with an existing client, Mr. Simon Cousins, Equalities Officer at St Helens Council with whom we've been working for over 7 years, has kindly allowed us to put his details here and would be happy to hear from you; he can be reached at SimonCousins@sthelens.gov.uk. Thank you Simon!
  • How do I reach Lifeline?
    Easy - just use the buttons above, or our helpful and friendly public sector team can be e-mailed at people@lifelinelanguageservices.co.uk.
    Or just give us a call on 0800 783 4678 - it's free! Why not see how we can make your life easier?


The bottom line... Lifeline Language Services is a well-established and respected provider of a wide range of language services to Public and Private sectors. With over 3,500 language partners on our database supporting over 150 languages in most formats, we're superbly placed to help you provide the highest standard of language support to your service users. As you'll see from our referees above, when it comes to language services, we really do know what we're doing - and we really are user-friendly!

Your public sector translation and interpreting services sound like just what we need – so what next?
That's easy! Just click here to get a FREE quotation
or simply call our friendly helpful team on UK Freefone 0800 783 4678